Write to us
You do not need an account. Write to contact@stoasquare.com and include all four of these, so we can act at once:
- Where it is: the address of the post or photo, or enough to find it.
- A sentence saying, in good faith, that the image was posted without your consent, or that the information is yours and private.
- How we can reach you: an email address or a phone number.
- Your name typed at the end, as a signature. Someone acting for you, such as a parent or a lawyer, may write instead and should say so.
What happens next
A person reads it. We take it down within 48 hours of an emailed request that has all four parts, together with any copies of the same picture we know of, and we block the picture so it cannot be posted again. We write back to tell you it is down.
The member who posted it is told what was removed and which rule it broke, and may appeal. We never tell them who asked, and we never send them your contact details.
If you have an account
You can also use Report on the post: choose "Intimate images shared without consent" or "Private information". A report made in the app has a shorter clock than an emailed request: a moderator acts on it within 24 hours of the report, or 12 in election week.
If a child is involved
Do not send us the picture, and do not share it again. Report it to the National Center for Missing & Exploited Children at report.cybertip.org or 1-800-843-5678. Then tell us where it is, without the picture: what a request written to us points at comes down at once. Report on the post goes only to our specially trained admins, two of whom must open it, and they act on it within 4 hours; our child safety standards page says what happens.
When it is what was reported, we remove it, report it to the National Center for Missing & Exploited Children, and remove the account that posted it (a second admin confirms the account removal).
If someone is in danger right now, call 911.
The law
The federal TAKE IT DOWN Act requires sites like StoaSquare to remove an intimate image posted without consent within 48 hours of a valid request. That is the clock for a request you email us, and we hold home addresses and phone numbers to the same clock. A report made in the app has our own shorter clock: 24 hours, or 12 in election week.